Category: BDC Success

Boost Dealership BDC Profits Using Key Tracking & Reporting Techniques

Dealership BDC Tracking & Reporting With increased competition in dealerships, service centers and “express service” facilities, we see successful dealers increasing their owner retention by simply training, monitoring and tracking call times, appointments set and show ratios, and overall consumer satisfaction ratings of the call process. Consider incorporating the following into your dealership BDC strategy to boost profits and productivity:  Cover Grounds Tracking can help you hold your BDC accountable to make sure no leads are slipping through the cracks. Just as the marketing department tracks the amount of leads generated, you should track the success the BDC department...

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Stuker Scripts for Following-Up with Customers

Stuker Scripts on The Tom Stuker Show Watch as Tom goes over the 3-day follow-up script as well as pre/post-CSI scripts and pre/post-service scripts on his hit CBT News series, ‘The Tom Stuker Show’. More from ‘The Tom Stuker Show’: For more Stuker scripts, order your copy of Stuker’s Guaranteed Sales Success Manual today! (Learn...

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Black Friday Dealership Training Sale!

No Lines, No Rush – Just Savings! From now until November 28th, take advantage of Stuker’s Black Friday dealership training sale! The year-end is near. Are you on track to meet your end of the year goals? Don’t worry – you still have time! Let us help you get that extra boost you need using our guaranteed sales, phone, and BDC success tools! 40-60% Off Dealership Training Sale! 40% Off In-House Training (learn more) 50% Off ATN Online Training (learn more) 60% Off Training Manuals (learn more) Oh, and one more thing- a FREE dealership evaluation. According to the...

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Own The Phone And You Will Sell More Cars

3 words… OWN THE PHONE MAKE IT HAPPEN by owning the phone. Make your hours at the dealership count, it’s a numbers game. Dedicate yourself to the phones from 9:15-4:45. Don’t waste your time on the floor waiting for a walk-in. Create your own business – If you’re not talking, you’re not...

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Win Big With 40 Quality Conversations

40 quality conversations will get you results! MAKE IT HAPPEN by having quality conversations that guarantee yourself 20+ units a month. In order for this to happen, you need to be having 40 quality conversations a day. We aren’t talking about 40 dials. We are talking about conversations that ask those key questions that get those money-making answers! Start...

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